Rental conditions
Car hire terms and conditions can differ from country to country, Car Rental supplier to supplier and vehicle to vehicle, always consult the specific Rental Conditions relating to your rental quotation. On the quotation page (Step 2) of our booking process you can find the rental conditions by clicking the icon located to the right of the car type. You can also find them on the third and final step of the booking process (Step 3) - at the bottom of the confirmation page.
To find the rental conditions for your rental:
Step 1- Search online for a quote
Step 2- Select your vehicle
Step 3- Go to rental conditions
Click on the links below to view explanations:
Collision Damage Waiver (CDW)
Vehicle Theft Waiver
Liability Insurance
Premium Location/Airport Fee
VAT Local Tax
Road Fund Tax
Unlimited Mileage
Break Down Assist
Cancellation Procedure Explained
Price Guarantee
Book now and pay on arrival
Collision Damage Waiver (CDW)
This means your liability for damage caused to the rental vehicle is relinquished if it is involved in a collision. The waiver is limited to a certain amount and often excludes glass (windows etc.), tyres and any towing. The waiver usually carries an excess/deductible of a certain amount; this means that the renter will be liable for a certain amount e.g. In France the amount for some vehicles is 450 Euro.
Vehicle Theft Waiver
This removes or reduces the renter's liability for the attempted theft or theft of the rented vehicle. The waiver may carry an excess/deductible amount, which means that the renter will be liable for a certain amount of the value of the vehicle damaged or stolen, for example up to first 2,000 GBP of the damage.
SAFETY TIP: We recommends that you remove the identifying tag that is usually on the key ring of the vehicle and store it safely elsewhere.
If the vehicle is stolen and the renter cannot return the key i.e. the renter was negligent and left the key in a prominent and vulnerable location, the renter may be liable for the full cost of the vehicle.
Liability Insurance
Every country has a minimum amount of insurance needed for someone to be permitted to drive. This covers the renter’s liability for any damage caused to other people and / or other people's property. It is usually limited to a maximum of 1,000,000 Euro. The insurance is limited and there may be excess i.e. you may be liable for any amount over and above the value of the insurance.
Premium Location/Airport Fee
These are fees charged at some locations to cover the costs of services in the location.
VAT Local Tax
This is a tax applied by the government on car rental and the percentage (%) varies from country to country.
Road Fund Tax / VLF
This is a charge applied by rental companies to cover the cost of vehicle licensing.
Unlimited Mileage
Unlimited mileage is included in our rates. Many other companies charge this for accelerated vehicle depreciation.
Break Down Assist
All the vehicle suppliers have national assistance should the renter require it. Please ask at your local desk for the number and contact details at the time of rental.
Cancellation Procedure Explained
Renters wishing to cancel their booking must do so in writing by email no less than 24 hours before the collection of the rental is due. We will not accept cancellations by telephone.
If the rental is cancelled within the procedure guidelines, we will refund all charges to the credit debit card number supplied when booking.
Price Guarantee
Planer Car Hire has sourced the best value prices from suppliers across the globe via the cartrawler online engine. We look for the best rates so you don't have to.
As rates can change daily, our price promise is offered if you find a cheaper rate within 7 days of your reservation. Our price promise refers to rates that can be seen and verified from the Internet. It does not apply to any non-internet offers or offers available to people who may hold special discount codes or numbers that are not available to the public.
Book now and pay on arrival
In most instances, when you book with Car Hire Planet you pay a small deposit for the booking the day of your reservation. You don't have to pay the balance until you get to your destination. This procedure means that you don't have to pay the bulk of the cost immediately leaving you time for the other important preparations of your trip.
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